Refund policy

You have ​90​ calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

To initiate a refund, please complete the following steps:

1) Contact us at mokshanecklace@gmail.com to initiate your refund

2) We will send you a prepaid shipping label in order to return the item to our business address

3) Once we receive the product in original condition back, we will notify you if the return has been accepted or rejected

4) A refund will take 3-5 business days to process onto your original form of payment. 

Items need to be returned to 13197 Condit Ranch Road, Frisco, TX, 75035, USA.

If your product does not arrive, is damaged upon arrival, has faulty manufacturing, or you have changed your mind before it has shipped, then you are eligible for a full refund.

If you have any questions on how to return your item to us, contact us using our contact page or email mokshanecklace@gmail.com